Transitional Living for Women in Recovery
Self-Pay Program – Insurance Not Accepted

Working through a bad review

Recently we had a client with mental health challenges, needing a very high level of care. She was only with us for a for a short period of time. We felt that we went out of our way to accommodate her needs and provide her with the loving care she deserved. And though, as opposed to dealing with her mental health challenges in a healthy manner, she chose to project her inner anger and turmoil on us and wrote a very negative review. At first, it was like a punch to the stomach. I couldn't understand why anyone would want to deliberately hurt us when we do our very best to accommodate all our client's needs and challenges. It was full of anger, assumptions, and downright lies.

It took me a few days to work my way from anger and hurt to understanding and compassion. But in the end, I realized that she is hurting and is angry and has a lot of inner turmoil, not to mention her mental illness that exasperates all of that.

We, of course, cannot please everyone, but we do try our very best, which is all we can do. In working through my emotions, I listened to Abraham-Hicks which helped me up the emotional scale.

Why is it that we stand in judgement? In and of itself it’s really about choices. If we are the creator of our own experience, wouldn’t it make sense to come to your own conclusion of what you prefer? When it works against us is when we push against something not wanted, it then becomes toxic.

We see the world as we perceive it to be through the lens we have active. Most people are under the flawed premise that everybody sees things the way they see them. The longer you live, the more you realize that this isn’t true.

Often, we find ourselves trying to explain or even defend our position to others that are seeing it differently from us and that is the most determinantal habit. Trying to talk somebody else into the way you see it, that sort of judgement is pushing away their wrong opinion to make way for your right opinion. But your right opinion gets lost in the mix and your attention to what you think is wrong becomes dominant.

Therefore, we choose to continue to focus on what is wanted, which is to help empower women with mental health and/or substance abuse challenges transition back into their lives. As we continue with our mission, all we can do is move forward and believe that our faith and compassion will overcome any adversity we may come across. We love what we do, and nothing can deter us from helping as many women as we can.

Namaste

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Healing from Within

  • Intimate Home & Family Setting
  • Weekly Family/Client Support Update Calls from Executive Director
  • Transportation to Treatment Related Appointments & Meetings
  • Customized Eating and Shopping for Every Client
  • Customized Treatment Groups Offered Dependent on the Population.
  • Community Involvement
  • Health Club Membership & Evaluation Available During Stay.
  • Required Number of Structured Hours Outside the Program Monitored by Case Manager